We ship to the continental USA only.
We cannot ship to a Post Office (PO) box. Please provide a physical address to send your order.
30 Day Satisfaction Guarantee
You have 30 days to return any item for a full refund, less shipping, installation or labor charges.
Sorry, we are unable to accept returns on custom or special orders.
If you return an item to us, please enclose a copy of your invoice to assure proper credit is applied.
We honor manufacturer's written warranties.
If a box arrives to you damaged, please do not accept shipment. If an order is left at your doorstop or if you accept the shipment then notice damage to the box, please open your package immediately. Inspect all packages for missing or damaged products. We are unable to file shipping clams after 3 days so we must be advised immediately about any concerns with your order in order to issue proper credit or make an exchange.
Correspondence / Return Shipments
Correspondence and return packages may be sent to
David Newton's Chimney Services
14501 Skybird Rd.
Chesterfield, VA 23838 USA